Team

Lisa Johnson
Founder, Principal & Managing Director
HEALTHe Insights founder and principal strategist with more than 25 years of experience spanning health systems, public-sector health and human services, behavioral health, technology, analytics, implementation, and operational transformation. Read Lisa’s Bio

RaeLynn Lemon
Senior Project Manager and Healthcare Consultant
RaeLynn is a certified Scrum Master and Agile project manager with more than twelve years of experience delivering complex healthcare initiatives. She brings particular strength in EHR and operational workflows, stakeholder engagement, and the human side of change, helping teams surface real needs and keep demanding implementations moving while maintaining trust.

Zeina Sharak
Engagement Lead and Senior Strategic Advisor
Zeina brings more than 20 years of healthcare and life sciences experience with particular strength in implementation strategy, organizational change, stakeholder engagement, analytics, and operational improvement. At HEALTHe Insights, she helps coordinate executive, clinical, community, and technology stakeholders and translates complex priorities into cohesive implementation approaches. 

Patrick Kwon, PMP, CPHIMS
Senior Project and Program Manager
Patrick brings more than ten years of experience leading complex healthcare IT, SaaS, business intelligence, and enterprise implementations across government, hospital, and corporate environments. At HEALTHe Insights, he supports large-scale implementation and program management, including multi-vendor coordination, requirements and workflow management, readiness, testing, risk management, and executive reporting. 

Melissa Santarelli, MBA
Senior Subject-Matter Expert, Behavioral Health and Operations
Melissa brings more than 25 years of behavioral health and healthcare experience spanning crisis services, psychiatric care, addiction treatment, recovery support, quality, compliance, patient access, and provider operations. At HEALTHe Insights, she provides senior advisory support for 988 and crisis-system initiatives, helps translate frontline realities into practical program and workflow improvements, and supports performance improvement and adoption. 

JoAnne Resnic, MBA, BSN, RN
Senior Subject-Matter Expert, Clinical, Policy, and Grants
JoAnne combines clinical leadership with expertise in program design, grants, performance measurement, quality improvement, and multi-site implementation. Her work connects clinical and policy requirements to practical operations through measure development, reporting, protocols, operating guidance, and implementation support. 

A Senior, Flexible Team Model

HEALTHe Insights combines senior leadership with a flexible network of experienced specialists. We assemble the expertise needed for each engagement across strategy, program management, behavioral health, clinical operations, analytics, technology, evaluation, and implementation. This model allows clients to work directly with experienced professionals while giving HEALTHe Insights the flexibility to bring the right expertise to each assignment.